BEFORE YOUR APPOINTMENT
Before arriving to your first appointment, please completely fill out our web-based Patient Portal. When you schedule your initial appointment, our Patient Care Coordinator will send you an email with all the instructions. This must be completed at least the day before your scheduled appointment so we can get your file ready.
If you have had any medical tests or blood work in the past six months please email the results prior to your appointment or bring a copy with you the day of the appointment.
WHAT TO EXPECT AT YOUR FIRST APPOINTMENT
Many clients ask what they can expect on their first visit. Your first appointment will last approximately 45 minutes to an hour. Our standard assessments during a first appointment include Iridology (examination of the iris of the eye) and our standard assessment tool, Electro-acupuncture According to Voll (EAV); however, other methodologies can be employed as well. Click here to view a brief video about EAV.
Occasionally, we may suggest blood work and can order that in-house. Be assured, only items that we think are truly important to your individual health needs will be suggested. Your appointment will include the following:
- Analysis of nutritional, metabolic, mental/emotional and/or physical imbalances – (DNA Hair Analysis available at additional cost)
- Evaluation of any possible environmental toxicities
- Review of other pertinent symptoms or aspects of your intake form
- Initial wellness plan
- Time for questions
The wellness plan will address your health in a complete way to help reduce your symptoms and increase your quality of life. Naturopathy works with your body as a whole to bring it back into balance. Your wellness plan is designed to help your body regain its balance. It will address both chronic and acute conditions as indicated by the testing. Because of this model, we can help you feel better and improve your health with almost any medical condition, with the exception of medical emergencies or conditions requiring immediate surgery.
The frequency of your appointments will vary based on your concerns and what Dr. Polly believes is in your best interest.
Generally, your appointments will be 30 to 90 days initially and become farther apart, about every 3 to 6 months as you achieve higher and higher degrees of health.
In general, Naturopathic protocols generate health on a deeper level and this takes time. Some estimations are one month for every year you have been sick; however, this is not always true. Colds, flu, and other acute conditions can be resolved very quickly, often in just a few days. Chronic conditions, however, often take months to years, but levels of relief may be recognized quickly. Although the timeline to renewed health may seem long, our goal is that you will begin to see positive and lasting changes throughout your consultations.
We accept Discover/MasterCard/Visa/American Express, cash or checks.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs): These special savings accounts can often be used to cover our services and nutritional supplements. Please check with your plan administrator regarding your coverage. Payment is expected at time of service. We will be happy to provide you with the necessary documentation to assist with your use of these plans.
We have a 24-hour cancellation policy. Late cancellations or missed appointments will forfeit the non-refundable appointment fee. We understand that emergencies occur and are willing to make exceptions for true emergencies.
Only unopened products with original receipt can be returned for store credit within 30 days of purchase. A restocking fee will apply.
Health insurance plans do not cover naturopathic care in Texas. We do not file insurance and do not deal directly with insurance companies. Payment is required for all services at the time of your visit.
We are happy to ship any products offered in our clinic via USPS Priority Shipping. Contact our office for details or to place an order.